What They Say
Some of them have even been kind enough to say a few words about how we have helped them...
Estee’ Lauder UK
"Transphorms ‘Success Strategies’ toolbox training was well organised and appropriate. Each module was suitable and relevant to both business and personal development. A flexible delivery method was used to ensure all levels of learning and understanding was identified and therefore personal and Management objectives met. This in turn, enabled us to achieve the desired end result. Delegates are now using these skills as part of their everyday language, supporting their team's behaviours and improving the working environment.
The use of NLP has not only increased their awareness within the office but also enhanced their relationships at home. One of our Team Leaders feedback included: A complete change of mind set & 100% personal growth".
Peggy Cussell – Training Manager
Estee’ Lauder UK
Direct Response Contact Centres
"As part of our staff development plan we recognised that using an outside training provider could bring new skills and also a new perspective on some of our current processes and training techniques.
We chose transphorm as we felt that they were able to offer us not only high quality training sessions but a real understanding of what we are trying to achieve within the department. Their attention to our needs rather than providing ‘off the shelf’ solutions have enabled us to work closely together to refine our monitoring, coaching and development processes to ensure our continued high standards.
As part of the package they are consulting with our management team to develop high impact training sessions that include: coaching techniques, use of NLP, management training and telephone techniques.
Their distinctive and unique philosophy of ‘outcome driven training’ means that we are able to track both their performance and our own to ensure we are getting best value from our investment."
Ian Mitchell - Director
Direct Response Contact Centres
Fuel E-Learning
"Transphorm have educated our sales team to appreciate the subtleties of behaviour and empower them all with a better appreciation and understanding of how to best interact with new and existing clients.
Results - Training was run in July / Aug and since then our sales team has displayed an increase in results by approx 20%
Win to Loss ratio increased seasonally by 30% compared to last year."
Steve Dineen - Chairman
Fuel E-Learning
Net Technical Solutions - IT provider
"I want to put on record my acknowledgement of service excellence from Transphorm in helping us to recruit a Marketing Development Manager. Your helpfulness and responsiveness has been outstanding and a benchmark by which others should be judged. The actions of your team show service excellence in deeds not just words.
Many thanks!"
Terry Forsey Sales and Marketing Coach
Net Technical Solutions